Okay, I have written to “Facebook” twice now (I put Facebook in quotes because no one is really there — there is no “Face” in Facebook). I still have not had a response from them to help resuscitate my crippled account. Maybe they are still busy counting their billions from Goldman Sachs while their servants fan them with palm fronds. What I do know is, they are not spending any time or effort answering me.
Facebook is yet another outfit whose idea of customer service is a byzantine list of FAQs and whose contact info is buried so deep in their website you have to Google it to find it. Enough of that. I’m going to start a bonfire, get a blanket, and go back to smoke signals.
Update June 20, 2011:
The “Facebook Team” contacted me today, about three weeks after I first notified them, and unlocked my account. It wouldn’t have been the end of the world had I been locked out of Facebook forever.
Okay, I have written to “Facebook” twice now (I put Facebook in quotes because no one is really there — there is no “Face” in Facebook). I still have not had a response from them to help resuscitate my crippled account. Maybe they are still busy counting their billions from Goldman Sachs while their servants fan them with palm fronds. What I do know is, they are not spending any time or effort answering me.
Facebook is yet another outfit whose idea of customer service is a byzantine list of FAQs and whose contact info is buried so deep in their website you have to Google it to find it. Enough of that. I’m going to start a bonfire, get a blanket, and go back to smoke signals.
Update June 20, 2011:
The “Facebook Team” contacted me today, about three weeks after I first notified them, and unlocked my account. It wouldn’t have been the end of the world had I been locked out of Facebook forever.