Face It

Okay, I have written to “Facebook” twice now (I put Facebook in quotes because no one is really there — there is no “Face” in Facebook).  I still have not had a response from them to help resuscitate my crippled account.  Maybe they are still busy counting their billions from Goldman Sachs while their servants fan them with palm fronds.  What I do know is, they are not spending any time or effort answering me.

Facebook is yet another outfit whose idea of customer service is a byzantine list of FAQs and whose contact info is buried so deep in their website you have to Google it to find it.  Enough of that.  I’m going to start a bonfire, get a blanket, and go back to smoke signals.

Update June 20, 2011:

The “Facebook Team” contacted me today, about three weeks after I first notified them, and unlocked my account.  It wouldn’t have been the end of the world had I been locked out of Facebook forever.

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